Our Core Values Make Us Stronger

Our Core Values Help Us:

  • Build a strong center
  • Understand the right things to do
  • Explain our purpose and strengths

We encourage you to get to know our Core Values. Follow them well and you will be a “Superstar” at Imperial Cleaning.

PROFESSIONAL

Our industry-certified technicians perform their jobs accurately
and professionally.

HONEST

We’re honest and treat everyone with respect.

RESPONSIVE

We respond quickly, with a sense of urgency to all customer requests.

TAKE PRIDE

We take pride in our work and won’t stop until we get the job
done right.

DIVERSITY

All of our employees have opportunities to fulfill their highest potential on a playing field that is fair, respectful, and equal.

BE HEALTHY

We create cleaner, healthier, and safer environments for all.

PROFESSIONAL

Safe Cleaning Practices During a Global Pandemic

When the first cases of Covid-19 broke out in 2020, it was all-hands-on-deck at Imperial Cleaning. We immediately contacted our customers to educate them on our disinfection and antimicrobial programs.

In response to the pandemic, we developed one of the industry’s first Covid-19 disinfection and protection programs, Imperial Shield (with a 99.9% kill rate against unwanted bacteria and deadly pathogens.)

Our Health and Safety Training protocols are just one of many factors that contribute to our reputation as an elite professional cleaning company.

Our professional approach guides us to do things the right way.

HONEST

A Diamond Found and Returned

José was one of our best Custodial Technicians and worked for Imperial at a prestigious, nationwide boutique jewelry store. While cleaning at night, he discovered a large diamond on the floor. He immediately took the diamond to his supervisor, and together they presented it to the Store Manager.

The manager was relieved and grateful because the diamond had an estimated value of over $100,000. José’s actions that day showcased the foundation of honesty you will find at Imperial Cleaning. Twelve years later, we still work for this client.

Integrity is doing the right thing even when no one is watching.

RESPONSIVE

Emergency Request “The show must go on!”

Recently we got an emergency request to clean and disinfect a production studio used to film a popular TV drama series. The studio needed to protect the actors from a Covid-19 outbreak. We arrived on a Friday at 4:30 p.m. to find a dusty, dirty, and unsanitized environment that needed to be completely cleaned and germ-free by 9:00 a.m. the next day.

When our Regional Manager realized that his team was completely booked and unavailable, he enlisted help from another territory.

Because of their quick action, teamwork, and dedication to service, the actors had a clean, safe, and disinfected work environment. The customer was thrilled, and the production went off without a hitch.

At Imperial, we rise to the occasion to meet our customer’s unique needs.

TAKE PRIDE

Pride in a Job Done Right

Arriving at a school site, our Project Manager and his team found the linoleum floors scratched and in complete disrepair. The deep scratches required 3x the effort to restore and was not mentioned on the work order. Determined to get the job done right, our team stayed deep into the night to do the repair.

Before and after photos were taken and sent to the immediate supervisor and client, who was blown away by our dedication to detail.

Pride of work is a core value shared by everyone at Imperial Cleaning.

Pride to go above and beyond comes from within, and it’s what makes our team special.

DIVERSITY

A Company Culture that is Diverse, Inclusive, and Celebrates Diversity.

Over the years, Imperial has grown by encouraging respect and dignity for all of our employees. Our “Diversity” core value helps us remember to celebrate the differences between people on our team.

Imperial Cleaning is committed to providing equal opportunities to all employees and applicants without regard to race, religion,color, age, sex, national origin, sexual orientation, gender identity, social-economic status, family structure, genetic disposition, neurodiversity, disability, or veteran status.

To be successful at Imperial, you only need to take pride in your work and have your own dream. We’re proud to embrace an equal playing field that has created equal opportunities for all.

We believe that a diverse team makes us stronger.

BE HEALTHY

Every Day, In Every Way, Better and Better!

Our cleaning and disinfecting programs provide safe and healthy environments for our customers and employees. For over 25 years, we’ve dedicated ourselves to implementing eco-friendly, green products, 100% recycled paper, and limiting our paper-based waste. Recently, we switched to microfiber cloths for cleaning, reducing our on-site paper usage by 80%.

We’ve also instituted a Health First & Safety program that supports individuals making smart, safe, and healthy life choices. Our dedication to employee health reduces absenteeism and increases productivity, leading to better work for our company and customers.

At Imperial Cleaning, employee health is at the foundation of what we do, and it helps us set an example to build healthy and safe environments for all.

Studies show that employees work better in a clean and safe environment.