Imperial Cleaning’s Executive Team

Meet Our Team

David Feldman
President

Over 30 years ago, David Feldman and Jeffrey Krinick were fresh out of college and made a pledge to start their own business. With the enthusiasm of youth, they decided that a cleaning company was the perfect business to start because there was very little upfront investment. Calling prospects during the day, and doing all the cleaning at night, the business grew 1 customer at a time.

Today, Imperial Cleaning is a flourishing cleaning company with double-digit annual growth and the highest customer retention in our Industry, backed by a strong executive team. Imperial is a dominant commercial cleaning force in the luxury retail segment working with customers in 38 states servicing, retail, commercial real estate, medical facilities, education, government, finance, museums, auto dealerships, and more. Our highly trained and certified Cleaning Technicians provide professional service and take pride in their work every day.

Jeffrey Krinick
CEO

Millie Capri
Chief Operating Officer

Chief Operating Officer | Strategic Leader | Technology & Operations Expert

With over two decades of experience in Corporate America and a proven track record in operational excellence, I bring a unique blend of strategic insight, technological expertise, and hands-on leadership to my role as Chief Operating Officer at Imperial Cleaning, where I’ve proudly served since 2010.

Career Highlights:

  • Imperial Cleaning (2010–Present): Driving operational efficiency, innovation, and scalable growth across all business units.
  • Retail Banking Leadership (20+ Years):
    • Led enterprise-wide technology initiatives, infrastructure modernization, and M&A integrations with a focus on data-driven decision-making and cross-functional collaboration.
    • VP, Management Information Systems & Technology
    • VP, Infrastructure
    • AVP, Mergers & Acquisitions
    • IT Project Manager

Education:

  • MBA, Executive Management, St. John’s University
  • BA, Finance, Adelphi University

Beyond the Office:

A passionate DIY enthusiast and woodworker, I enjoy building with my hands as much as building teams. I’m also an avid pickleball player and a global traveler, steadily checking off my international bucket list.

Richard van den Bosch
Executive Vice President

  • Began working with Imperial as a consultant in 2020
  • BA Michigan State University
  • Passionate about helping mid-level companies grow.
  • When not working can be found with family, on the golf course, and playing chess.

Gregg Kata
Director of Business Development

  • Began with Imperial in 2019
  • 16 years of management experience of teams of many as 50 people
  • Education: Bachelor degree from Stony Brook University Certifications:
    • RBSM designation ( Registered Building Service Manager) is a (BSCAI Building Service Contractors Association International)
    • GBAC Global Bio-risk Advisory Council is a division of ISSA (International Sanitary Supply Association).
    • OSHA 10 Certification (Occupational Safety and Health Administration of the United States Department of Labor)
    • Certified knowledge of safety requirements, employee rights, employer’s responsibilities, and how to perform a wide range of duties safely.
  • Enjoys Competitive sports, fishing, golfing

Kathy Casazza, CPA
Controller

  • Started with Imperial in 2019
  • 10 years of experience working in public accounting and 20+ years of experience working in the private sector for a national janitorial cleaning company
  • BBA in Accounting from Hofstra University / NYS Certified Public Accountant
  • Enjoys Spending time with family and friends

Brenda O'Connor
Human Resources Manager

  • BS in Business Administration from Mount Saint Mary College, Newburgh, NY
  • 27+ years of experience in the HR sector.
  • Brenda’s vision for the HR department centers around exceptional customer service. She considers all Imperial employees, Supervisors, and Managers as HR’s customers, underscoring her dedication to serving our team.
  • Brenda aims to create positive experiences throughout an employee’s lifecycle at Imperial. Her focus is on ensuring that all staff feel welcomed, valued, and supported at every stage of their journey with us.
  • Alongside her HR prowess, Brenda possesses interviewing and other skills that extend beyond her title, exemplifying her versatility and comprehensive approach to her role.
  • Interests: Spending time with family and friends, NY Rangers hockey, HGTV

Frank Panzarella
Director of Operations

  • MBA in Finance from Stony Brook University
  • Lean Six Sigma Black Belt Certification from Villanova University
  • 20+ years of evolving Operational Leadership in both ownership and executive capacities, focusing on business optimization and transformation.
  • Extensive experience focusing on enterprise program management to achieve cultural and business goals.
  • Leads with a “Be Human” mindset driving the philosophy of “Train people well enough so they can leave. Treat them well enough so they don’t want to.” – Richard Branson.
  • Personally Frank and his wife love to spend as much time as possible in Italy. He loves to make people laugh.

Learn More about our Company

Jeremy Lebow - Manhattan Regional Vice President
Nancy Kolenovic - Boros/Northeast Regional Manager
Eder Hidalgo - LI Regional Manager
David Palermo - National East Regional Vice President
Adolfo Gil - NJ West Regional Manager
Marc Zakin - National West Regional Manager
Issis Baca- Regional Operations Manager
Abby Gonzalez - NJ East Regional Manager
Walter Medina - Florida Regional Manager
Jonathan Snowball - Residential Regional Manager

Regional Managers
Our professional Regional Managers take tremendous pride and ownership of each of their accounts by being personally involved with every detail and decision. Monthly site visits and inspections are performed

Customer Solutions Team
Our specialized team of customer-focused, detail-oriented individuals ensures that each job is clearly defined and communicated to the rest of our staff. They conduct ongoing, regular customer service and follow up calls with the management team at every location.

Project Crews
We have in-house Project Crews that are highly trained in all aspects of cleaning, including detailed cleaning, floor care services, carpet and upholstery, flood damage and restoration, power washing, construction cleaning and more.

Our Professional Staff

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Hiring Practices

Imperial Cleaning only hires professional staff that we believe will adhere to our high-quality standards and fit in well with our brand. The majority of our employees are hired based on referrals from current staffers. During the hiring process, we check references, perform criminal background checks, verify Social Security Numbers, examine address history, and review driving records. We offer various incentive programs and competitive salaries, which in turn lower our rate of employee absenteeism.

RichardDavid Connex 2024

Training Program

We offer a state-of-the-art training program that includes mandatory safety training videos, manuals, demonstrations, and hands-on training. This ongoing process is conducted as needed when new service requests are modified or made when new products are introduced and periodically throughout the year. Our training program prepares and enables our employees to perform at their best so they can deliver services to the full satisfaction of our clients. During our onboarding and training processes, we ensure that all team members are aware of our unwavering commitment to quality.

Interested in our Cleaning Services?