Client Compliments for Good Customer Service

Our number one priority is customer satisfaction. Check out some of the reviews for great service and client compliments from customers like you!

“We have used Imperial Cleaning for many years. The crew is on time, courteous, and thorough. We hope to use them for many years to come. Highly recommend!”

Cleary Custom Cabinets
Google Review, June ’23

“The ladies at Imperial Cleaning do an amazing job. They are able to achieve a level of cleanliness that I cannot approach. It is worth the cost to have the team come in and clean.”

Bob A.
Yelp Review, December ’22

“Imperial Cleaning did an excellent job of cleaning my entire 2 bedroom apartment. I opted for the deep cleaning which was well worth the expense. I would recommend them and I will use them again.”

Frank F.
Yelp Review, December ’22

“If i think of the things I expect from a cleaning company. first they need to be reliable second they need to be thorough. Imperial is both!”

Paul M.
Yelp Review, October ’22

“Imperial Cleaning was hired to do our annual stripping and floor waxing of our entire school building. It was the best experience we have ever had in our 7 years in the building with a waxing company. Not only was Dennis a pleasure to deal with, but their crew was one of the most hard working and diligent I have ever worked with in any respect. They showed up when they said they would, very early in the morning, which enabled us to get our school employees back into the building as quickly as possible. Before the work began, there was a plan in place to ensure that everything went smoothly and efficiently. I would highly recommend them to any school, office, company in need of a professional floor waxing service. I was provided with an estimate at the beginning which they adhered to down to the penny. I would most definitely use them again and am anxious to have our school staff return as I know they will be thrilled with the results as well.”

Pam G., Elysian Charter School
Customer Testimonial, August ’22

“No complaints whatsoever! We are very happy with the service.

Jose is our cleaning guy. He is very sweet and cleans very thoroughly. Even the staff that comes to the office from time to time noticed the difference. Desks are clean and no dust.

Thank you and I am glad we found you guys!”

Tarlow & Co., CPA
Google Review, September ’20

“I’ve been using Imperial Cleaning for my home for a few years now.  I’ve had some pretty terrible experiences with OTHER companies in the past, but I am very happy with Imperial.  They are insured and bonded. They come precisely when they say they will, finish at the right time and do a great job.  They are honest and flexible.  During this coronavirus crisis, they come with masks, gloves and even disposable booties, disinfect my home and leave.  It’s given me tremendous peace of mind, and I would recommend them to anyone looking for a cleaning company.”

Mary R.
Yelp, April ’20

“I have been using Imperial Residential Cleaning for approximately a year now and I can’t say enough good things about their service. Raquel and her crew are honest, reliable and thorough. If I ever have a question or request they always respond right away. I wouldn’t hesitate to recommend them to anyone.”

Colleen C.
Yelp, July ’19

“We are incredibly pleased with ICC. Malu’s team is very attentive and Marjorie is wonderful and prompt with communicating and confirming our schedule for service. We would definitely recommend ICC to anyone in search of residential or commercial cleaning needs!”

Marisa B.
Facebook Review, December ’19

“We’ve been in search for a cleaning service for about a year and have tried several. Working with Marjorie at ICC she understood and assigned a crew headed by Karen. They brought their own equipment and cleaning supplies. The girls worked from the time they arrived until they finished. They are professional and detailed and did an excellent job!!!! I would recommend them.”

Linda S.
Facebook Review, October ‘19

“My family used Imperial Cleaning to do a post construction clean up on our renovated home in Manhasset. Couldn’t be happier. They did a great job, took their time, was careful with out newly installed flooring and got our house move in ready. Would highly recommend. Thank You Imperial.”

Joseph O.
Yelp, February ’16

“The ladies that worked on our house were so friendly and all worked very hard on a “move-in” cleaning. The house was sparkling!! ✨”

Michele M.
Google Review, April ’23

“Best domestic home cleaning service I have ever found. The girls do a wonderfully thorough cleaning job every time. They are friendly and personable. I highly recommend Imperial Cleaning.”

Anne M.
Yelp Review, January ’23

“They always arrive promptly and with a pleasant greeting and good attitude. They even love my large dog!!! Communication is great and very easy with workers and office. The cleaning job is thorough. I am always so happy when they finish because I get to relax and enjoy my sparkling clean & fresh smelling home. Highly recommend.”

Charlene M.
Yelp Review, October ’22

“The Imperial crew that services my home every week is outstanding! Vilma, Vicky, Aleida and Nadia are excellent professionals, always on time, they go above and beyond their duties and always with a smile and great demeanor. I fully trust them with the care of my home and I can recommend them to others who are looking for a reliable and professional service.”

Angela F.
Google Review, October ’22

“Serviced our house, arrived on time and did a good job for a reasonable price. Bob was very easy to schedule with and also didn’t offer more services than we needed.”

Mike V.
Yelp Review, October ’22

“What a great company! From booking the appointment to the team that comes over…everyone was friendly and professional. Shout out to the cleaning team: Jessica, Yesenia and Erika, who arrived on time and bring everything they need to do the job. They did such a thorough and professional job. I could not have been more pleased. Worth every penny. Job well done!”

Joyce C.
Google Review, June ’20

“I’m writing to express thanks from everyone at YAI to you and the entire Imperial team. Though the COVID-19 emergency is far from over, we move through each day aware of Imperial’s exceptional service. Your support has given great comfort to YAI, our staff, our families, and the people we support.

Like Imperial, YAI provides essential services that cannot shut down regardless of the pandemic’s dimensions. In my mind, that puts much of what I know of this crisis in sharp perspective. I am proud of my colleagues and of our partnership with Imperial at such a difficult time.

I look forward to continuing our relationship and finding an opportunity in the future — once this tsunami is over — to thank you again.”

George C.
Direct Message, March ’20

“I strongly recommend Imperial Cleaning. Raquel and her crew are the very best. My house is spotless. They bring their own equipment and cleaning supplies. I schedule their visit, they are very prompt, showing up exactly on time. They begin working right away and continue until the entire job is complete. I have been using their services for about a year and have always been completely satisfied. Raquel and her crew are exceptional, EXCELLENT!”

Jeanne S.
Facebook Review, July ’19

“The crew was efficient, attentive and responsive to all requests. I’m very happy with their service.”

Alla G.
Facebook Review, June ’18

“I would recommend them to any residential customer. We have used them twice now and the team that comes are so efficient and hard workers. We will continue to use this service in the future.”

Debra R.
Google Review, December ’19

“I have used Imperial Cleaning for two years now and love the staff! They come in and do what they have to in a timely manner. The chemicals/cleaning products that they use don’t have a harsh smell either. The crew is very respectful and always friendly. They don’t bother anyone except when they need something. I like how they take out all their garbage and take it with them instead of leaving it here in my garbage can like the last company did! Also, they leave us extra garbage bags just in case!

I highly recommend this company. They are also very flexible with rescheduling and cancellations.”

Juhi G.
Yelp, April ’17

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