How Our Disinfecting and Cleaning Services Helped the MTA Run on Time

The Challenge

The Metropolitan Transportation Authority (MTA) and NY Transit Authority serve more than 1.7 billion people across their bus and subway routes. Given the extraordinary responsibility of creating a safe environment for the high number of riders each day, the NYC MTA approached Imperial Cleaning for a plan to keep their operations running through the COVID-19  by thoroughly cleaning and disinfecting their main offices.

MTA New York City Transit

The Solution

Tasked with helping NYC MTA and NY Transit Authority to improve efficiency and reliability in the earliest days of the Covid-19 pandemic, Imperial Cleaning, an owner-operated commercial cleaning company with offices in NYC and Long Island, was awarded NYC contracts to clean and disinfect many of the MTA and NYC Transit Authority buildings to keep operations running 24/7. From the Bronx to Coney Island and all across the boroughs, Imperial’s Custodial Technicians worked as “Essential Workers,” creating sanitized workspaces for NYC Transit /MTA operations teams to keep the subway system running day & night.

The Method

Imperial Cleaning deployed its professional staff of industry-certified Custodial Technicians trained in electrostatic spray techniques. The electrostatic spray method applies a small electric charge to liquid droplets as they pass through a sprayer. The charged droplets are then attracted to surrounding surfaces, which helps provide uniform coverage. In addition, electrostatic spray disinfecting has a wrapping effect, which helps its liquid droplets reach areas that are hidden from sight.

Our disinfecting and cleaning services are highly effective

The Results

During the use of Imperial Cleaning’s Deep Cleaning and Electrostatic Disinfecting procedures, the MTA and New York City Transit Authority realized the following benefits and has announced that on-time performance and other performance measures improved to historic levels in 2020. The outstanding customer-focused metrics reflect great strides the agencies have made in hardening infrastructure and improving reliability and safety despite the challenges of a global pandemic.


1. Exterminate Harmful Microorganisms.

Imperial Cleaning has demonstrated efficacy against harmful microorganisms more resilient to disinfection. For example, Luminometers have been used to measure the chemical marker adenosine triphosphate (ATP).


2. Reassure NYC Residents and MTA Employees.

The pandemic has resulted in anxiety regarding the accessibility and reliability of public transportation. However, Imperial Cleaning’s procedures for cleaning and disinfecting have gone a long way in easing the fear of residents, students, and MTA employees by having professional Custodial Technicians utilizing the highest quality cleaning products to keep 24/7 operations running.


3. Daily Cleaning Makes Operations Efficient, Safe, and Reliable.

NYC MTA and NY Transit Authority offices receive daily cleaning, making the use of environmentally friendly and non-toxic cleaning products crucial. Robust cleaning solutions can be corrosive and pose environmental and health hazards, and this forces cleaning companies to review the costs of putting unsafe solutions where people will congregate. Using colorless, odorless, durable, and non-leaching solutions helped preserve indoor air quality, avoiding aggravating conditions like allergies and asthma, creating a clean and safe public transport environment.


4. Sustaining Employment for Cleaners.

Imperial’s commercial cleaning teams were employed for the duration of the pandemic, which reduces the burden on taxpayers and adds revenue to the economy. In addition, their professional cleaning teams know that their work contributes to local and corporate businesses, MTA, NY Transport Authority, and the government’s overall success. Using products that eliminate pathogens without jeopardizing safety, employees feel empowered to do their best work so residents and government employees can go safely about their lives and government work.


The city and state governments know that Imperial’s cleaning solutions are always available. Imperial’s Custodial Technicians continue to assist with 24/7 support across many different areas, including local schools, municipal buildings, and the New York State Senate offices on Long Island. In addition, emergency cleaning and disinfecting services by Imperial helps to ease the hearts and minds of New York’s business owners, government, and residents by providing professional cleaning and disinfection services.

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